Issue when creating a meeting with Microsoft Teams link

Incident Report for Carerix

Resolved

This incident has been resolved.

Posted Feb 13, 2025 - 17:08 CET

Update

We are continuing to investigate this issue.

Posted Feb 13, 2025 - 14:11 CET

Investigating

Currently, Carerix experiences an issue where users cannot add an MS Teams link to a meeting. Creating events without MS Teams works as expected.

Our team is actively investigating the cause.

Workaround: Create the event first and manually add the MS Teams link via Outlook.com or the Outlook desktop app.
We will share updates here asap.

Our apologies for your inconvenience.

Posted Feb 13, 2025 - 13:58 CET

This incident affected: Cx Calendar Sync.