Unable to log into CxPortal

Incident Report for Carerix

Resolved

This incident has been resolved.

Posted Dec 03, 2019 - 13:17 CET

Update

The issue is solved.

Posted Dec 03, 2019 - 13:15 CET

Identified

A possible cause has been located and we are working on implementing a fix.

Posted Dec 03, 2019 - 12:56 CET

Investigating

Users are unable to log into their CxPortal, even after changing the password and verifying it is correct.
We are currently investigating the issue.

Posted Dec 03, 2019 - 12:22 CET

This incident affected: Carerix portals platform.