Issues have been resolved. Our apologies for the inconvenience.
Posted Jul 10, 2018 - 15:08 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Regarding the not visible created emails, contact and JobOrders: there will be no data loss. Everything is stored safely.
Posted Jul 10, 2018 - 11:58 CEST
Update
Slowness is gone. Still problems with: - Archiving e-mail - Not the correct unread emails number - Not being able see newly created "email", "contacts" and "JobOrders".
Posted Jul 10, 2018 - 10:37 CEST
Identified
Problem is identified and solutions are being implemented
Posted Jul 10, 2018 - 10:35 CEST
Investigating
Problems associated with this problem: - Difference in number of unread e-mails compared to reality - Not able to archive e-mail - Not being able to Send or Recieve e-mail
Posted Jul 10, 2018 - 10:34 CEST
This incident affected: Carerix applications platform.